Credit Hire & PI Claims Handler

Job Description

Salary: Benefits

A growing insurance claims business has a new opening in their Credit Hire team as a Credit Hire & PI Claims Handler.

As a Credit Hire Claims Handler you will handle a case-load of credit hire claims from first notification through to payment pack. You will directly influence the customer experience in Claims. You will also gain exposure to personal injury claims, developing your experience in to this area.

You will manage a case load of MOJ portal claims dealing directly with policyholders to resolve their claim, as well as liaising with stakeholders from across all areas of the business including customer service and underwriting. As a specialist in credit-hire claims, you will have a responsibility to support and coach more junior members of the team and continuously drive improvement in the service we deliver.

You will assess indemnity, liability and quantum on motor claims, predominantly for credit-hire but also including bodily injury and property damage, negotiating the settlement of claims to conclusion.

It will be your responsibility to ensure all clients are kept up to date with the claims and that all parties are satisfied with the outcome.

To be considered you will need to have motor claims experience ideally with a good understanding of the ABI and GTA and non GTA claims.

Candidates from either an accident management company, law firm or insurance company with a good knowledge of motor claims and ideally credit hire will be considered.

Job Summary

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