Law Graduates required for Legal Call Handler

Job Description

Salary: £17 374 + monthly bonus

Customer Service and Sales Professionals. We’re always looking for top talent to join our support centre teams, simply because we see this as our training academy, getting you ready for promotion as soon as you’re ready to take the next step.

Our Legal Call Handler roles present an excellent opportunity for you to really cut your teeth, learning about the important processes we follow within a legal firm, with the view to advancing your legal career and moving up into your desired practice area. Perfect for Law Graduates who have the right foundations yet may be lacking the practical experience which most firms insist upon. Full time, permanent contracts salary offered £17,374 + monthly bonus (based on targets being met), 33 days annual leave (inc. bank holidays)

Our team of Legal Claims Handlers are an essential part of our success. The team work closely with the practice areas, acting as the point of contact for our clients, while they validate the information concerning their case. These roles are perfect for anyone with a history of claims investigating, gathering evidence, building relationships over the phone and passing on accurate information so that the Solicitors have everything they need in order to represent the claimant. Full time, permanent contracts salary offered £17,374 + monthly bonus (based on targets being met), 33 days annual leave (inc. bank holidays)

Over the past 12 months, we’re proud to say we have promoted eight of our support staff from their role of Call Handler or Claims Handler, into Paralegal positions within the firm. All of these internal promotions were a result of the training and support they received, being part of our support centre teams.

Those deemed as successful candidates for both roles, will demonstrate their ability to handle new business calls in a professional manner, quickly identify legal requirements and facilitate a smooth transition into the legal specialist and practice areas. Our work involves working closely with the inhouse legal teams and legal practice areas to provide excellent customer service and capture accurate information on every call.

Our Sales team members are essential in driving our business forward, launching new campaigns and promoting new services. Following up on warm or cold leads, our Telesales Agents are driven, self-motivated, enthusiastic, competitive, and excellent team players all in one happy bundle! We’re not really selling a product or service, we sell the reassurance of our brand, our 170-year successful history and our solid reputation. We welcome applications from sales professionals who can demonstrate their sales techniques in a caring and helpful manner, those who value our clients as much as we do. Full time, permanent contracts salary offered £18,500 - £22,000 + uncapped monthly bonus (based on targets being met), 34 days annual leave (inc. bank holidays)

When the pandemic changed the world we live and work in, we changed the world we work and live in. Our Contact Centre teams are currently all working from home with no immediate plans to return to the office. Our longer-term location plans are yet to be finalised; however, we anticipate that this role will be mainly home based with periods of time, spent in our Manchester office. The initial induction training will be office based, in a COVID secure environment.

If any of these opportunities have caught your attention and are of interest, then please apply below to submit your application for future roles, as and when they arise. Once you apply, a member of the Recruitment team will contact you to validate your experience and discuss suitable roles available to you.

Job Summary

Recently Viewed Jobs

Worcestershire, England
2 years + PQE
£5000 - £55000 per annum
Posted 21.06.2021 (56 days remaining)
Brighton, East Sussex
2 years + PQE
£42000.00 - £55000.00 per annum
Posted 21.07.2021 (86 days remaining)
West End, London
£35000 - £48000 per annum +
Posted 03.06.2021 (38 days remaining)
Winchester, Hampshire
Salary: See Description
Posted 10.07.2021 (4 days remaining)
Eastleigh, Hampshire
Salary: See Description
Posted 10.07.2021 (4 days remaining)
City of London, London
£35000 - £50000 per annum +
Posted 02.06.2021 (37 days remaining)
Bury St. Edmunds, Suffolk
1-3 years PQE
£45000 - £60000 per annum +
Posted 02.06.2021 (37 days remaining)
Ashford, Kent
Salary: See Description
Posted 10.07.2021 (4 days remaining)
Warwickshire, Warwickshire
Partner PQE
£70000 - £120000 per annum
Posted 15.07.2021 (80 days remaining)
Manchester, Greater Manchester
4 years + PQE
£50000 - £65000 per annum
Posted 11.05.2021 (15 days remaining)
Hampshire, Hampshire
1 years + PQE
£Attractive
Posted 21.06.2021 (56 days remaining)
Cardiff, Cardiff
Salary: See Description
Posted 10.07.2021 (4 days remaining)
Southampton, Hampshire
Salary: See Description
Posted 10.07.2021 (4 days remaining)
Enfield, Greater London
£20000 - £25000 per annum Benefits:
Posted 21.07.2021 (86 days remaining)
Canterbury, Kent
Salary: See Description
Posted 10.07.2021 (4 days remaining)
Manchester, Greater Manchester
7 years + PQE
£50000 - £65000 per annum
Posted 21.05.2021 (25 days remaining)
South East London, London
£40000 - £50000 per annum
Posted 15.07.2021 (80 days remaining)
Petersfield, Hampshire
2 years + PQE
£35000.00 - £45000.00 per annum
Posted 15.06.2021 (50 days remaining)
Manchester, Greater Manchester
8 years + PQE
£80000 - £130000 per annum
Posted 13.05.2021 (17 days remaining)
Nottingham, Nottinghamshire
£40000 - £50000 per annum
Posted 22.06.2021 (57 days remaining)
City of London, London
7 years + PQE
£85000 - £100000 per annum +
Posted 14.06.2021 (49 days remaining)
Yeovil, Somerset
Salary: See Description
Posted 10.07.2021 (4 days remaining)
North London, London
£35000 - £40000 per annum +
Posted 25.05.2021 (29 days remaining)
Rugby, Warwickshire
2 years + PQE
£35000 - £55000 per annum
Posted 30.06.2021 (65 days remaining)
St Albans, Hertfordshire
Excellent remuneration
Posted 21.07.2021 (86 days remaining)
Cardiff, Cardiff
10 years + PQE
Competitive Salary
Posted 15.07.2021 (80 days remaining)
City of London, London
4 years + PQE
£40000 - £50000 per annum +
Posted 02.06.2021 (37 days remaining)
Tunbridge wells, Kent
Salary: See Description
Posted 10.07.2021 (4 days remaining)
City of London, London
£40000 - £45000 per annum +
Posted 11.05.2021 (15 days remaining)
Crawley, West Sussex
2 years + PQE
£36000.00 - £45000.00 per annum
Posted 16.06.2021 (51 days remaining)
Kent, Hampshire
Salary: See Description
Posted 10.07.2021 (4 days remaining)
Reading, Berkshire
Newly qualified PQE
£41,000 to £46,000 DoE
Posted 11.05.2021 (17 days remaining)
Gloucester, Gloucestershire
£25,000-£28.000
Posted 12.07.2021 (67 days remaining)
City of London, London
5 years + PQE
£125000 - £150000 per annum
Posted 01.06.2021 (36 days remaining)
West London, London
£35000 - £50000 per annum +
Posted 02.06.2021 (37 days remaining)
Bath, Somerset
Salary: See Description
Posted 10.07.2021 (4 days remaining)