CASE MANAGEMENT DEVELOPER (P4W)

Job Description

Salary: Competitive

Our client is seeking an experienced Case Management Developer (P4W) based in Manchester, Greater Manchester. Hybrid working is available. Job Purpose: Working within the Development Team, the successful candidate will be responsible for maintaining the core case management system Partner For Windows (P4W) environment and developing and maintaining new and existing reports for use across the business. Reviewing and maintaining the P4W environment and associated services to ensure optimum performance and efficiency will ensure the business operates at maximum efficiency and that downtime and outages are kept to a minimum. Key Duties & Responsibilities • Building and maintaining reporting solutions that support various business areas. • End-to-end reporting solutions using various delivery mechanisms. • Provide ad-hoc analysis and reports as required. • Monitor evolving IT trends and business requirements and proactively improve existing skills and solutions where appropriate. • Liaising with different stake holders to gather reporting requirements. • To undertake P4W development, working on development projects, solutions and fixes on own and as part of a team. • Maintaining and maximising productivity from third party integrated P4W products, Partner Productivity Suite and Carpe Diem time recording. • Work closely with our Infrastructure team to maintain instance of P4W on server to deliver optimal output for end user. • Produce clear, concise documentation evidencing changes made to workflows in a way that is easy for both team members and other members of Legal Process team to follow. • To review the teams work, provide feedback and guidance when required. • To proactively suggest improvements that could be made to the software and / or working practices. • Provide initial and ongoing support to end users and our in-house Training Teams post implementation. • Work closely with other members of the IT development and support teams to offer integrated solutions. • Share responsibility within the Infrastructure team to resolve service desk tickets with a clear focus on customer satisfaction. Experience & Knowledge: • Experience developing all aspects of the P4W system, or another case management system such as Proclaim. • Possess excellent communication skills and be professional and credible with technical and non-technical people • Experienced with SQL • A good understanding of SSIS/SSRS • Experienced with Power BI/Qlikview • Understanding of database design principles • An understanding of UI design Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

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