DIGITAL TRANSCRIPTION COORDINATOR - CLIENT SERVICES TEAM - LEGAL TECH

Job Description

Salary: Competitive

Legal Tech Vacancy – Client Services Team (Digital Transcription Coordinator) Starting salary £25k*** Our client, a global leader in the Legal Tech space, is looking for a bright and engaging individual to join their team. This is a client facing role, where you’ll be working as part of a team, responsible for the smooth and efficient management of transcription orders, from the point of the customer's initial query through to transcript production and invoicing. To be considered you must possess strong interpersonal skills, be proactive, detail orientated and computer literate. An interest in technology and the legal sector are essential. Duties and Responsibilities * Dealing with correspondence received through email, post and telephone * Providing and negotiating transcription quotes to clients. * Reviewing transcription orders, inputting the information on the database and requesting further information where necessary. * Regular diary management of caseload. * Liaising with the court in relation to requests for the audio recording of the relevant court hearing. * Checking content and quality of audio recording. * Liaising with clients on non-court related recordings, including request for further information and payment requests. * Updating the database as the case progresses Person Specification * Experience in a client facing office-based role. * Detail orientated. * The ability to communicate, verbally and in writing, with a diverse range of people at all levels (communication skills). * Ability to work within and meet strict service levels (time management). * Ability to prioritise and work independently (prioritisation). * Commitment and ability to work with those within own team and to collaborate, where necessary, with other areas of the business (teamwork). * A record of maintaining high quality standards in area of work (quality management). * Knowledge of the legal industry and the court process is desirable but not essential (industry knowledge). Desirable * Experience working in a professional, client-facing administration role, preferable in the legal or technology industries. Hours: 9am – 5.30pm. Hybrid working arrangements. Our client views their employees as their biggest asset, and are committed to investing in their people, promoting from within and ensuring your continued professional development. We are keen to hear from individuals who have a desire to progress and build a career with a company

Job Summary

Recently Viewed Jobs

Manchester, Greater Manchester
Competitive
Posted 26.01.2024 (0 day remaining)
East Sussex, East Sussex
Competitive
Posted 08.02.2024 (28 days remaining)
Manchester, Greater Manchester
Competitive
Posted 29.01.2024 (28 days remaining)
St Albans, Hertfordshire
Competitive
Posted 08.02.2024 (28 days remaining)
Ipswich, Suffolk
Competitive
Posted 07.02.2024 (12 days remaining)
Nottinghamshire, Nottinghamshire
Competitive
Posted 15.01.2024 (18 days remaining)
Liverpool, Merseyside
Competitive
Posted 24.01.2024 (27 days remaining)
Coventry, West Midlands
Competitive
Posted 01.02.2024 (26 days remaining)
City of London, London
Competitive
Posted 31.01.2024 (5 days remaining)
City of London, London
Competitive
Posted 08.02.2024 (28 days remaining)
Manchester, Greater Manchester
Competitive
Posted 08.02.2024 (28 days remaining)
Nottingham, Nottinghamshire
Competitive
Posted 05.02.2024 (10 days remaining)
Harrogate, North Yorkshire
Competitive
Posted 26.01.2024 (0 day remaining)
Tring, Hertfordshire
Competitive
Posted 05.02.2024 (28 days remaining)
West Sussex, West Sussex
Competitive
Posted 03.01.2024 (6 days remaining)
Ipswich, Suffolk
Competitive
Posted 03.01.2024 (6 days remaining)
Tamworth, Staffordshire
Competitive
Posted 05.02.2024 (28 days remaining)
Truro, Cornwall
Competitive
Posted 04.01.2024 (7 days remaining)
East Grinstead, West Sussex
Competitive
Posted 01.02.2024 (28 days remaining)
Doncaster, South Yorkshire
Competitive
Posted 08.01.2024 (11 days remaining)
Blackfriars, Greater London
Competitive
Posted 03.01.2024 (6 days remaining)
Bexleyheath, Kent
Competitive
Posted 25.01.2024 (28 days remaining)
City of London, London
Competitive
Posted 12.02.2024 (19 days remaining)
Harrow, Greater London
Competitive
Posted 02.01.2024 (5 days remaining)
London, Greater London
Competitive
Posted 29.01.2024 (28 days remaining)
Canterbury, Kent
Competitive
Posted 07.02.2024 (28 days remaining)
London, Greater London
Competitive
Posted 06.02.2024 (11 days remaining)
Middlesbrough, North Yorkshire
Competitive
Posted 05.01.2024 (8 days remaining)
East Midlands, England
Competitive
Posted 16.01.2024 (19 days remaining)
Kettering, Northamptonshire
Competitive
Posted 02.01.2024 (5 days remaining)
Shrewsbury, Shropshire
Competitive
Posted 26.01.2024 (28 days remaining)
Bath, Somerset
Competitive
Posted 22.01.2024 (25 days remaining)
City of London, London
Competitive
Posted 24.01.2024 (27 days remaining)
Aberdeen, City of Aberdeen
Competitive
Posted 26.01.2024 (0 day remaining)
Litherland, Merseyside
Competitive
Posted 05.02.2024 (10 days remaining)

Don’t miss out on future Law Jobs on The Legists!

The Legists collects personal information when you register with us or place an order for products or services. We will use this information to provide the services requested, maintain guarantee records, and, if you agree send marketing information. The Legists will not share your information for marketing purposes with companies outside The Legists. For more information explaining how we use your information please see our Privacy Policy