CLIENT RELATIONSHIP & GROWTH MANAGER - WE RIPPED UP THE LAW FIRM BLUEPRINT

Job Description

Salary: Competitive

We do things a bit differently at Hedges… (back to that in a mo) Hedges Law isn't just about legal services; it's about building lasting relationships and making a positive impact. As a cornerstone of the community, we pride ourselves on being our clients' "family lawyers," offering "Advice for Life." Now, we're seeking a Client Services Manager to join our dynamic team and propel us forward. … back to being different. We may have a 235-year heritage as a Private Client Legal Practice, but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we’ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". // The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Like what you’re hearing? Read on… Role Info: Client Relationship & Growth Manager Hybrid Working - Home + Agile working across our offices in Oxford, Chipping Norton or Wallingford Competitive Salary (Negotiable) Plus Bonus, Benefits & Company Profit Share Hours: Full-time, 35 hours per week Leave: 25 days annual leave plus bank holidays Reporting to: Managing Director Your Skills: Strong leadership and people skills. Excellent communication and objection handling. Proficient in sales methodology. Client Growth & Retention focussed in a services setting. Effective time management and multitasking. Analytical problem-solving and attention to detail. The Client Relationship & Growth Manager Role: In this pivotal role, you'll be the architect of our client acquisition strategy. You'll convert inquiries into loyal clients by exceeding expectations at every touchpoint. Think of yourself as a client champion, uncovering needs, crafting compelling solutions, and guiding prospects seamlessly through the sales cycle. Key Responsibilities: Prospect Conversion Machine: Master the art of qualifying leads, identifying sales opportunities, and converting them into paying clients. Your persuasive communication and sales prowess will be instrumental in achieving an impressive 80% conversion rate. Client Retention Champion: Building trust and exceeding client expectations is paramount. You'll proactively manage client relationships, ensuring a seamless journey and fostering long-term loyalty. Team Leader & Coach: Fostering a results-oriented environment. Provide regular training, coaching, and feedback to help them thrive. Data-Driven Decision Making: Leverage our CRM system to track progress, measure success, and identify areas for improvement. Sharpen your analytical skills to optimise our sales process and drive continuous growth. You're a Perfect Fit If You: + Thrive in a fast-paced environment where exceeding targets is the norm. + Possess a natural ability to connect, build rapport, and understand client needs. + Are a master storyteller, able to effectively communicate the value proposition of Hedges Law. + Have a proven track record of exceeding sales goals and converting leads into loyal clients. + Enjoy leading and coaching a team, fostering a collaborative and supportive environment. We Offer: + Competitive salary and bonus structure that rewards your achievements. + Agile working environment with flexibility to work from our offices (Oxford, Chipping Norton, Wallingford) or home. + Opportunity to make a real impact in a growing, employee-owned firm. + Supportive and collaborative team culture where your contributions are valued. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team for a confidential chat. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Job Summary

Recently Viewed Jobs

Alwalton, Cambridgeshire
Competitive
Posted 01.05.2024 (1 day remaining)
Gloucester, Gloucestershire
Competitive
Posted 09.04.2024 (8 days remaining)
Glasgow, City of Glasgow
Competitive
Posted 24.04.2024 (23 days remaining)
Virginia Water, Surrey
Competitive
Posted 12.04.2024 (11 days remaining)
Nottingham, Nottinghamshire
Competitive
Posted 05.04.2024 (4 days remaining)
Peterborough, Cambridgeshire
Competitive
Posted 03.05.2024 (28 days remaining)
Leicester, Leicestershire
Competitive
Posted 09.05.2024 (28 days remaining)
Bristol, Bristol
Competitive
Posted 09.05.2024 (28 days remaining)
Sittingbourne, Kent
Competitive
Posted 08.05.2024 (28 days remaining)
Maidstone, Kent
Competitive
Posted 10.04.2024 (9 days remaining)
Peterborough, Cambridgeshire
Competitive
Posted 30.04.2024 (28 days remaining)
Plymouth, Devon
Competitive
Posted 07.05.2024 (7 days remaining)
Manchester, Greater Manchester
Competitive
Posted 09.04.2024 (8 days remaining)
West Bromwich, West Midlands
Competitive
Posted 07.05.2024 (28 days remaining)
Upper Cwmbran, Gwent
Competitive
Posted 15.05.2024 (28 days remaining)
Leicester, Leicestershire
Competitive
Posted 25.04.2024 (28 days remaining)
Milton Keynes, Buckinghamshire
Competitive
Posted 25.04.2024 (24 days remaining)
Cardiff, Cardiff
Competitive
Posted 15.05.2024 (28 days remaining)
Northenden, Greater Manchester
Competitive
Posted 09.04.2024 (8 days remaining)
Maidstone, Kent
Competitive
Posted 18.04.2024 (17 days remaining)
Manchester, Greater Manchester
Competitive
Posted 02.05.2024 (28 days remaining)
Hackney, London
Competitive
Posted 30.04.2024 (28 days remaining)
Ipswich, Suffolk
Competitive
Posted 09.05.2024 (28 days remaining)
Swansea, Swansea
Competitive
Posted 19.04.2024 (18 days remaining)
Reigate, Surrey
Competitive
Posted 29.04.2024 (28 days remaining)
Reading, Berkshire
Competitive
Posted 01.05.2024 (28 days remaining)
Cardiff, Cardiff
Competitive
Posted 02.05.2024 (17 days remaining)
Bristol, Bristol
Competitive
Posted 15.04.2024 (14 days remaining)
Leicester, Leicestershire
Competitive
Posted 29.04.2024 (28 days remaining)
Birmingham, West Midlands
Competitive
Posted 09.05.2024 (28 days remaining)
Surrey, Surrey
Competitive
Posted 30.04.2024 (28 days remaining)
Falkirk, Stirling and Falkirk
Competitive
Posted 30.04.2024 (28 days remaining)
Swansea, Swansea
Competitive
Posted 25.04.2024 (8 days remaining)
Newcastle upon Tyne, Tyne and Wear
Competitive
Posted 06.05.2024 (19 days remaining)
Nottingham, Nottinghamshire
Competitive
Posted 18.04.2024 (17 days remaining)
Leicester, Leicestershire
Competitive
Posted 03.05.2024 (28 days remaining)
Tonbridge, Kent
Competitive
Posted 10.04.2024 (9 days remaining)
Bournemouth, Dorset
Competitive
Posted 03.05.2024 (28 days remaining)
Doncaster, South Yorkshire
Competitive
Posted 30.04.2024 (28 days remaining)
Tollbar End, West Midlands
Competitive
Posted 02.05.2024 (28 days remaining)
West Bromwich, West Midlands
Competitive
Posted 14.05.2024 (28 days remaining)
Manchester, Greater Manchester
Competitive
Posted 23.04.2024 (22 days remaining)
Shaftesbury, Dorset
Competitive
Posted 15.05.2024 (28 days remaining)
London, Greater London
Competitive
Posted 08.05.2024 (28 days remaining)
Maidstone, Kent
Competitive
Posted 14.05.2024 (28 days remaining)
Royal Tunbridge Wells, Kent
Competitive
Posted 19.04.2024 (16 days remaining)
Exeter, Devon
Competitive
Posted 08.04.2024 (7 days remaining)
Chatham, Kent
Competitive
Posted 09.05.2024 (28 days remaining)
Peterborough, Cambridgeshire
Competitive
Posted 22.04.2024 (21 days remaining)
Lincolnshire, Lincolnshire
Competitive
Posted 14.04.2024 (13 days remaining)
Chelmsford, Essex
Competitive
Posted 09.05.2024 (28 days remaining)
Margate, Kent
Competitive
Posted 05.04.2024 (4 days remaining)
Aberdeen, City of Aberdeen
Competitive
Posted 24.04.2024 (23 days remaining)
Cardiff, Cardiff
Competitive
Posted 15.05.2024 (28 days remaining)
Surrey, Surrey
Competitive
Posted 09.05.2024 (9 days remaining)
Ipswich, Suffolk
Competitive
Posted 10.04.2024 (7 days remaining)
London, Greater London
Competitive
Posted 02.05.2024 (28 days remaining)
East of England, U.K
Competitive
Posted 14.05.2024 (28 days remaining)
Newcastle upon Tyne, Tyne and Wear
Competitive
Posted 06.05.2024 (19 days remaining)
Balsall Common, West Midlands
Competitive
Posted 25.04.2024 (24 days remaining)
London, Greater London
Competitive
Posted 13.05.2024 (13 days remaining)
London, Greater London
Competitive
Posted 26.04.2024 (25 days remaining)
City of London, London
Competitive
Posted 04.04.2024 (3 days remaining)
Gloucester, Gloucestershire
Competitive
Posted 29.04.2024 (28 days remaining)
Banstead, Surrey
Competitive
Posted 22.04.2024 (21 days remaining)
Glasgow, City of Glasgow
Competitive
Posted 18.04.2024 (17 days remaining)
Walsall, West Midlands
Competitive
Posted 01.05.2024 (1 day remaining)
Bristol, Bristol
Competitive
Posted 10.04.2024 (9 days remaining)
St Albans, Hertfordshire
Competitive
Posted 07.05.2024 (28 days remaining)
Shrewsbury, Shropshire
Competitive
Posted 07.05.2024 (7 days remaining)
Tonbridge, Kent
Competitive
Posted 25.04.2024 (24 days remaining)
Northampton, Northamptonshire
Competitive
Posted 19.04.2024 (18 days remaining)
Birmingham, West Midlands
Competitive
Posted 24.04.2024 (23 days remaining)
Milton Keynes, Buckinghamshire
Competitive
Posted 27.04.2024 (26 days remaining)
Birmingham, West Midlands
Competitive
Posted 26.04.2024 (25 days remaining)
Gloucester, Gloucestershire
Competitive
Posted 18.04.2024 (17 days remaining)
Harrogate, North Yorkshire
Competitive
Posted 25.04.2024 (24 days remaining)
London, Greater London
Competitive
Posted 03.05.2024 (21 days remaining)
South Yorkshire, South Yorkshire
Competitive
Posted 25.04.2024 (24 days remaining)
Norfolk, Norfolk
Competitive
Posted 06.05.2024 (28 days remaining)
Belfast, County Antrim
Competitive
Posted 04.04.2024 (3 days remaining)
City of London, London
Competitive
Posted 12.05.2024 (28 days remaining)
Cardiff, Cardiff
Competitive
Posted 01.05.2024 (28 days remaining)
Reading, Berkshire
Competitive
Posted 05.04.2024 (4 days remaining)
Broxbourne, Hertfordshire
Competitive
Posted 02.05.2024 (28 days remaining)
London, Greater London
Competitive
Posted 03.05.2024 (28 days remaining)
Winchester, Hampshire
Competitive
Posted 09.04.2024 (8 days remaining)
Doncaster, South Yorkshire
Competitive
Posted 30.04.2024 (28 days remaining)
Maidstone, Kent
Competitive
Posted 09.04.2024 (8 days remaining)
Wythenshawe, Greater Manchester
Competitive
Posted 17.04.2024 (16 days remaining)
Coventry, West Midlands
Competitive
Posted 18.04.2024 (16 days remaining)
Solihull, West Midlands
Competitive
Posted 09.05.2024 (28 days remaining)
London, Greater London
Competitive
Posted 02.05.2024 (2 days remaining)
Isham, Northamptonshire
Competitive
Posted 22.04.2024 (21 days remaining)
Salisbury, Wiltshire
Competitive
Posted 17.04.2024 (16 days remaining)
Manchester, Greater Manchester
Competitive
Posted 07.05.2024 (7 days remaining)
Hertford, Hertfordshire
Competitive
Posted 03.05.2024 (28 days remaining)
St Albans, Hertfordshire
Competitive
Posted 07.05.2024 (28 days remaining)
Cardiff, Cardiff
Competitive
Posted 30.04.2024 (28 days remaining)
Wooburn Green, Buckinghamshire
Competitive
Posted 23.04.2024 (22 days remaining)
Warminster, Wiltshire
Competitive
Posted 26.04.2024 (25 days remaining)
Leicester, Leicestershire
Competitive
Posted 10.05.2024 (10 days remaining)
West End, London
Competitive
Posted 11.04.2024 (8 days remaining)
Cirencester, Gloucestershire
Competitive
Posted 30.04.2024 (28 days remaining)
Doncaster, South Yorkshire
Competitive
Posted 30.04.2024 (28 days remaining)
Milton Keynes, Buckinghamshire
Competitive
Posted 15.04.2024 (14 days remaining)
Edinburgh, City of Edinburgh
Competitive
Posted 15.04.2024 (14 days remaining)
Worcester, Worcestershire
Competitive
Posted 22.04.2024 (21 days remaining)
Potters Bar, Hertfordshire
Competitive
Posted 25.04.2024 (24 days remaining)
Belfast, County Antrim
Competitive
Posted 12.04.2024 (11 days remaining)
Doncaster, South Yorkshire
Competitive
Posted 25.04.2024 (24 days remaining)
City of London, London
Competitive
Posted 08.05.2024 (28 days remaining)
Exeter, Devon
Competitive
Posted 14.05.2024 (28 days remaining)
Newcastle upon Tyne, Tyne and Wear
Competitive
Posted 05.05.2024 (5 days remaining)
London, Greater London
Competitive
Posted 08.05.2024 (8 days remaining)
Chichester, West Sussex
Competitive
Posted 22.04.2024 (21 days remaining)
Edinburgh, City of Edinburgh
Competitive
Posted 24.04.2024 (23 days remaining)
Salisbury, Wiltshire
Competitive
Posted 01.05.2024 (28 days remaining)
Peterborough, Cambridgeshire
Competitive
Posted 15.05.2024 (28 days remaining)
Kettering, Northamptonshire
Competitive
Posted 15.05.2024 (28 days remaining)
Burslem, Staffordshire
Competitive
Posted 30.04.2024 (0 day remaining)
London, Greater London
Competitive
Posted 10.05.2024 (28 days remaining)
Manchester, Greater Manchester
Competitive
Posted 05.04.2024 (4 days remaining)
City of London, London
Competitive
Posted 15.04.2024 (14 days remaining)
Somerset, Somerset
Competitive
Posted 05.04.2024 (4 days remaining)
Emsworth, Hampshire
Competitive
Posted 18.04.2024 (28 days remaining)
Stratford-upon-Avon, Warwickshire
Competitive
Posted 10.05.2024 (28 days remaining)
North Stoneham, Hampshire
Competitive
Posted 09.05.2024 (28 days remaining)
Aberdeen, City of Aberdeen
Competitive
Posted 15.05.2024 (28 days remaining)
Birmingham, West Midlands
Competitive
Posted 06.04.2024 (5 days remaining)
Loughborough, Leicestershire
Competitive
Posted 29.04.2024 (28 days remaining)
London, Greater London
Competitive
Posted 08.05.2024 (28 days remaining)
City of London, London
Competitive
Posted 26.04.2024 (25 days remaining)
Handforth, Cheshire
Competitive
Posted 24.04.2024 (23 days remaining)
Bristol, Bristol
Competitive
Posted 25.04.2024 (24 days remaining)
Royal Tunbridge Wells, Kent
Competitive
Posted 29.04.2024 (28 days remaining)
Hoole, Cheshire
Competitive
Posted 29.04.2024 (28 days remaining)
City of London, London
Competitive
Posted 09.05.2024 (28 days remaining)
Shrewsbury, Shropshire
Competitive
Posted 05.04.2024 (4 days remaining)
Reading, Berkshire
Competitive
Posted 16.04.2024 (15 days remaining)
City of London, London
Competitive
Posted 15.05.2024 (28 days remaining)
Manchester, Greater Manchester
Competitive
Posted 03.05.2024 (3 days remaining)
Henley-on-Thames, Oxfordshire
Competitive
Posted 03.05.2024 (28 days remaining)
Birmingham, West Midlands
Competitive
Posted 29.04.2024 (28 days remaining)
Edinburgh, City of Edinburgh
Competitive
Posted 30.04.2024 (28 days remaining)

Don’t miss out on future Law Jobs on The Legists!

The Legists collects personal information when you register with us or place an order for products or services. We will use this information to provide the services requested, maintain guarantee records, and, if you agree send marketing information. The Legists will not share your information for marketing purposes with companies outside The Legists. For more information explaining how we use your information please see our Privacy Policy