COMPLIANCE AND BUSINESS SUPPORT OFFICER

CONFIDENTIAL - COMPLIANCE & BUSINESS SUPPORT OFFICER Salary: £28,000-£35,000 per annum, depending on experience Location: Stoke On Trent Hours: Full-time | Hybrid/flexible working available About the Role A well-established law firm is seeking a Compliance & Business Support Officer to support the firm's legal teams with client onboarding, AML compliance, file management and internal audits. This is an excellent opportunity for an organised and detail-focused individual looking to develop their career within a professional legal environment. Key Responsibilities Manage the full lifecycle of legal files, from opening and CDD/AML onboarding through to closure and archiving. Complete client due diligence, identity checks, AML risk assessments and Source of Funds/Wealth checks. Liaise with clients and fee earners to obtain outstanding compliance information. Conduct internal file audits and identify missing documentation, risks and procedural issues. Assist with SRA and Lexcel compliance and preparation for external audits. Ensure files are closed, archived and retained in accordance with firm procedures and GDPR. Maintain compliance records, risk registers and internal databases. Provide practical support to fee earners and contribute to improvements in the firm's processes and procedures. About You We are looking for someone with: 1-2 years' experience within a law firm or legal services environment. Practical knowledge of CDD, AML and Source of Funds checks. Excellent attention to detail and strong organisational skills. Experience with legal case management systems such as Clio, LEAP, SOS or Proclaim. Good knowledge of Microsoft Office 365. Strong written and verbal communication skills. A professional, proactive and confidential approach. Knowledge of the SRA Standards and Regulations, AML Regulations or Lexcel would be advantageous, as would previous experience of legal file auditing. What We Offer £28,000-£35,000 salary, dependent on experience. Pension and generous annual leave. Professional development and training. Employee Assistance Programme. Flexible/hybrid working. The opportunity to develop within a supportive and professional law-firm environment. This is a confidential appointment. All applications will be treated with the strictest confidence